HSD Procurement Library:

General

2018_Call_Center_Statistics_compiled
CSED Call Center Reports 2018 (Compressed File)
ISD & other MAD programs 2018-09 to 11 Avaya Monthly Metrics Rpt - 2 12.3.18
ISD 2018 Call Center Annual Report
ISD CSR Scripts - HSD Conduent Announcements Edd 1 4 18
ISD Daily-Weekly-Monthly All 2018
MAD & ISD -CSC PR Program Daily & hourly Interval Reports 10 to 12 2018
MAD - CSR scripts & help manuals
MAD - Provider Help Report 2018 CRN Report - State Request
MAD 2016 Avaya Monthly Metrics Rpt
MAD 2017 Avaya Monthly Metrics Rpt
MAD 2018 Avaya Monthly Metrics Rpt
MAD Call Categories - Conduent Recipient Call Center 12-29-2018
MAD Fax totals
MAD Mail handling Totals
MAD Training requirements
2016-interoperability-standards-advisory-final-508

HHS 2020 RFP Addendums

1 - HHS 2020 Roles and Responsibilities
2 - HHS 2020 Background Information NM HHS and Medicaid
3 - HHS 2020 Work Flows
4 - HHS 2020 Stakeholder Relationship Diagrams
5 - HHS 2020 User Views
6 - HHS 2020 Data Flows
7 - HHS 2020 Acronyms
8 - HHS 2020 Terms and Definitions
9 - HHS 2020 MMIS Activity Data
10 - HHS 2020 CMS Seven Conditions and Standards
11 - HHS 2020 Overview of the NM Medicaid Program
12 - HHS 2020 Legacy MMIS Interfaces
13 - HHS 2020 Data Needs for Reporting
14 - HHS 2020 Security Privacy and Standards
15 - HHS 2020 Omnicaid Turnover Plan
16 - HHS 2020 Legacy Enterprise Partner Interfaces
17 - HHS 2020 Process Views
18 - HHS 2020 MITA Business Area to Module Update 11/26
19 - HHS 2020 ORGANIZATIONAL CHART
20 - HHS 2020 VISION AND ARCHITECTURE
21 - HHS 2020 Security Operational Guidelines
22 - HHS 2020 Recovery Data

MMISR MITA 3.0 Self Assessment

MAD MITA SSA 3.0

XEROX Information

XEROX 00 DSD Table Of Contents
XEROX 01D-Introduction
XEROX 03D-Provider 1narr
XEROX 03D-Provider 2wind
XEROX 03D-Provider 3rept
XEROX 03D-Provider 4intf
XEROX 03D-Provider 5exhb
XEROX 04D- Client 1narr
XEROX 04D- Client 2wind
XEROX 04D- Client 3rept
XEROX 04D- Client 4intf
XEROX 04D- Client 5exhb-A
XEROX 04D- Client 5exhb-B
XEROX 04D- Client 5exhb-C
XEROX 04D- Client 5exhb-D
XEROX 04D- Client 6sysflow-A
XEROX 06D-Reference 1narr
XEROX 06D-Reference 2wind-A
XEROX 06D-Reference 2wind-B
XEROX 06D-Reference 2wind-C
XEROX 06D-Reference 3rept
XEROX 06D-Reference 4intf
XEROX 06D-Reference 5exhb
XEROX 06D-Reference 6sysflow
XEROX 07D-Prior Authorization 1narr
XEROX 07D-Prior Authorization 2wind
XEROX 07D-Prior Authorization 3rept
XEROX 07D-Prior Authorization 4intf
XEROX 07D-Prior Authorization 5exhb
XEROX 07D-Prior Authorization 6sysflow
XEROX 08D-EMC and OCR 1narr
XEROX 08D-EMC and OCR 2wind
XEROX 08D-EMC and OCR 3rept
XEROX 08D-EMC and OCR 4intf
XEROX 08D-EMC and OCR 5exhb
XEROX 08D-EMC and OCR 6sysflow
XEROX 09D-Claims Entry 1narr
XEROX 09D-Claims Entry 2wind-A
XEROX 09D-Claims Entry 2wind-B
XEROX 09D-Claims Entry 3rept
XEROX 09D-Claims Entry 4intf
XEROX 09D-Claims Entry 5exhb
XEROX 09D-Claims Entry 6sysflow
XEROX 10D-Claims Pricing and Adjudication 1narr
XEROX 10D-Claims Pricing and Adjudication 2wind
XEROX 10D-Claims Pricing and Adjudication 3rept
XEROX 10D-Claims Pricing and Adjudication 4intf
XEROX 10D-Claims Pricing and Adjudication 5exhb-A
XEROX 10D-Claims Pricing and Adjudication 5exhb-B
XEROX 10D-Claims Pricing and Adjudication 5exhb-C
XEROX 10D-Claims Pricing and Adjudication 5exhb-D
XEROX 10D-Claims Pricing and Adjudication 6sysflow
XEROX 11D-Claims Payment and Reporting 1narr
XEROX 11D-Claims Payment and Reporting 2wind
XEROX 11D-Claims Payment and Reporting 3rept
XEROX 11D-Claims Payment and Reporting 4intf
XEROX 11D-Claims Payment and Reporting 5exhb
XEROX 11D-Claims Payment and Reporting 6sysflow
XEROX 12D-TPL 1narr
XEROX 12D-TPL 2wind
XEROX 12D-TPL 3rept
XEROX 12D-TPL 5exhb
XEROX 14D-Managed Care 1narr
XEROX 14D-Managed Care 2wind
XEROX 14D-Managed Care 3rept
XEROX 14D-Managed Care 4intf
XEROX 15D-Financial 1narr
XEROX 15D-Financial 2wind
XEROX 15D-Financial 3rept
XEROX 15D-Financial 4intf
XEROX 15D-Financial 5exhb-A
XEROX 15D-Financial 5exhb-B
XEROX 16D-Internal Interfaces 1narr
XEROX 16D-Internal Interfaces 2wind
XEROX 16D-Internal Interfaces 3rept
XEROX 16D-Internal Interfaces 4intf-A
XEROX 16D-Internal Interfaces 4intf-B
XEROX 16D-Internal Interfaces 5exhb
XEROX 19 CPAS 19D-1narr
XEROX 19 CPAS 19D-2wind
XEROX 19 CPAS 19D-3rept
XEROX 19 CPAS 19D-4intf
XEROX 19 CPAS 19D-5exhb
XEROX 19 CPAS 19D-6sysflow
XEROX 28 MEC 28D-1narr
XEROX 99D-Appendix1
XEROX 99D-Appendix2
XEROX 99D-Appendix3
XEROX 99D-Appendix4
XEROX CMS-64 Reporting 24D-1narr
XEROX CMS-64 Reporting 24D-2wind
XEROX CMS-64 Reporting 24D-3rept
XEROX CMS-64 Reporting 24D-4intf
XEROX CMS-64 Reporting 24D-5exhb-A
XEROX CMS-64 Reporting 24D-5exhb-B
XEROX CMS-64 Reporting 24D-6sysflow
XEROX EPSDT 21D-1narr
XEROX EPSDT 21D-2wind
XEROX EPSDT 21D-3rept
XEROX EPSDT 21D-4intf
XEROX EPSDT 21D-5exhb-A
XEROX EPSDT 21D-6sysflow
XEROX MEQC 20D-1narr
XEROX MEQC 20D-2wind
XEROX MEQC 20D-3rept
XEROX MEQC 20D-4intf
XEROX MEQC 20D-5exhb
XEROX MEQC 20D-6sysflow
XEROX NM DRAMS DSD Version 5
XEROX Paid Claims Recovery 20D-1narr
XEROX Paid Claims Recovery 20D-2wind
XEROX Paid Claims Recovery 20D-3rept
XEROX Paid Claims Recovery 20D-4intf
XEROX Paid Claims Recovery 20D-5exhb
XEROX Paid Claims Recovery 20D-6sysflow
XEROX SysDoc Final Transmittal Memo